It spelled like rotting ocean on my face. The algae mask used during the facial smelled awful. Next are the products.not once during my facial did I get a whiff of a pleasant aroma. On a positive note, she was overall delightful and tried hard to provide a great treatment but the noise levels were making it impossible to unwind. The lack of background spa music was making me feel really uncomfortable, I could hear my estheticians stomach rumbling. ![]() I literally heard the spa consultation in the next room while I was receiving my facial treatment. The actual service was very poor due to paper thin walls, loud noises, banging, talking and no background spa music. The actual facial room was very attractive and the bedding was amazingly comfortable. We were taken back to our services on time. This is a very clean and beautiful looking facility. We arrived 30 minutes early and we were given a tour of the facility. The pictures were gorgeous and we both agreed that we would spend half a day enjoying a spa retreat. My girlfriend and I were VERY excited to make this spa the focal point of our trip while visiting Park City, Utah. ![]() I am an avid spa goer and I will travel the world just to visit top rated spas. Facilities also fell short of expectations, with other local spas offering far superior amenities The manager did apologize in person, but the staff on checkout noted the manager wanted to follow up and took contact info, but I have yet to hear back Actual massage was different than scheduled, and not sufficient quality to stay for the duration The attendants came to find me at 2:30 pm for my appt, having changed the time again without communicating Lunch took an hour to be delivered, and they required a separate credit card from the spa because their systems don't communicate They couldn't find my reservation when I arrived (despite the multiple confirmation calls), and changed the spa time from 3pm to 2:45pm Received five calls tied to confirmation and getting the credit card (which they didn't write down right) the day prior The initial booking (via phone) they couldn't take the credit card due to system issues ![]() Those who want to get in shape, can practise mountain biking, bowling and hiking.Operational deficiencies fall well short of a five-star experience, with poor execution and underwhelming resolution. ![]() Montage Deer Valley Hotel has various massages, a wellness centre and a Jacuzzi for guests to relax. Northside Express cable car station is located 650 metres away. There are Daly's Pub & Rec and Apex 40 metres away. The café bar features billiards table and a spacious terrace. It has a lounge restaurant offering American meals. They are also equipped with a refrigerator, an oven and a washing machine.Ī continental breakfast is served every morning at the restaurant on site. The rooms have en suite bathrooms with a shower, hair dryers and a spa bathtub. Guests will appreciate a convenient location in the vicinity of Ruby Express. Silver Strike Express is 2 km from the lodge and Main Street is 3.5 km away. Montage Deer Valley Hotel Park City, located 44 km from Salt Lake City International airport, offers free shuttle service, 24-hour front desk assistance and porter service.
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